FAQ
Here you can find most questions about the product. If there is no answer that satisfies you here, you can get help in the Contact Us section.
about drawer runners
How do I choose a slide rail?
There are four main aspects when selecting slide rails: The first aspect is the choice of slide rail load-bearing. Before choosing a slide rail, you must understand the specific load-bearing requirements and choose a slide rail that suits our load-bearing requirements. The second aspect is the installation method of the slide rail, whether it is side-mounted or bottom-mounted. The third aspect is that we need to consider whether we need slide rails with special functions, such as buffering function, rebound function, etc. The last aspect is to choose the appropriate length to match our drawers.
Are the drawer slides sold as a single or as a pair?
Our slide rails are generally sold in pairs. If you have special needs, you can find our contact information in the Contact Us section.
How is the product quality?
The load-bearing capacity and various dimensions of each product are described in detail on the product details page. As long as you use our products according to our requirements, there will be no problems.
Will it rust? What kind of material?
Each of our products has been completed through more than a dozenprocesses. lt is acid-proof and rust-proof, triple-sealed glaze, high-temperature electroplating, and seamless welding to prevent oxidationduring the application process. Paint falls off, rust , etc., so you can buywith confidence
Will there be any noise when the drawer slide slides?
Aolisheng drawer slides use industrial-grade ball bearings, which are made of cold-rolled steel and use electroplating methods for anti-rust design. Our drawer slides can reduce noise and smooth the track.
What should I do if I don’t know how to install drawer slides?
We have detailed installation tutorials on the product details page. If you still need help, please leave us a message in the Contact Us section.
about shipping
Do you have warehouses overseas?
Yes, we have warehouses in the US for fast shipping. We have discountsand promotions throughout the year, so stay tuned for exclusive offers.
How long will it take to get my order?
We have overseas warehouses in Europe. If you place an order on the same day, we will ship it from the overseas warehouse on the same day and deliver the product to you as soon as possible.
How do you package and ship thisone?
Two heavy-duty slide rails arepacked in one package. They arepacked inunsealed plastic bags. Smallquantities are packed in foam whenshipped. lfone piece is enough, theyare packed in cartons.